Chatsworth SASSA Moves Into New, Secure Premises. In response to safety concerns raised by the Department of Labour, the South African Social Security Agency (Sassa) in KwaZulu-Natal has taken swift action to secure a new, secure office space for the Chatsworth community. The closure of the Chatsworth Sassa local office last week, prompted by prohibition notices citing structural, electrical, and health-related issues, has led to this strategic move.
Chatsworth SASSA Moves Into New, Secure Premises
The newly acquired premises, strategically located opposite the old Sassa building, have been carefully chosen to provide a secure environment for clients. Sassa plans to utilize this office space temporarily for a duration of three months, starting from Monday, November 20.
Operational Details
To ensure seamless service delivery, the office hours have been set from Monday to Friday, 7:30 am to 4 pm, with weekends and public holidays designated as non-operational days. The physical address of the new building is as follows: Chatsworth Department of Social Development Offices, 1st Floor, 6 Bhaktivedanta Swami Circle, Chatsworth 4092, as communicated by Sassa provincial spokesperson Sandy Godlwana.
Online Portal Services for Greater Convenience
Thamo Mzobe, Regional Executive Manager, encourages clients to explore the convenience of online portal services.sassa.gov.za. This platform allows users to apply for various social grants online, providing an alternative during the temporary relocation of the physical office.
Commitment to Long-Term Accommodation Solutions
Mzobe emphasized Sassa’s commitment to prioritizing customer needs during this transition period. Acknowledging the temporary nature of the new premises, Mzobe reassures clients that Sassa is actively working to secure a long-term accommodation solution.
Conclusion
One of the guiding principles of how we work is to put customer needs at the forefront of everything we do. We are seized with the responsibility of ensuring that, while we are temporarily using this office space, we expedite our plans of finding a long-term accommodation. We plead with our clients to bear with us, as all our interventions are intended to improve the overall customer experience.