SAHRC and Social Development Department Collaborate to Address SASSA Payment Challenges. In response to recent concerns regarding payment issues within the South African Social Security Agency (SASSA), the Social Development Department has engaged in discussions with the South African Human Rights Commission (SAHRC). The purpose of this meeting is to address the challenges faced by beneficiaries and prevent a recurrence of the SASSA debacle.
SAHRC and Social Development Department Collaborate to Address SASSA Payment Challenges
Prompted by a complaint lodged by the Democratic Alliance, the SAHRC has initiated discussions with the Department of Social Development and SASSA to examine the delays in disbursing payments to beneficiaries earlier in the month. The complaint was filed following a series of payment failures.
Pensioners and People with Disabilities Face Weeks of Struggle
Beneficiaries, especially pensioners and individuals with disabilities, have endured three weeks of hardship, unable to access their grant payments through SASSA’s Postbank payment system. The primary cause of this delay appears to be a dispute surrounding Postbank’s transition to a new software system. Postbank is currently entangled in a legal battle with its former supplier.
Ensuring Access to Funds for Vulnerable Groups
SAHRC spokesperson Wisani Baloyi emphasized the responsibility of state organs to guarantee that vulnerable groups have consistent access to their funds every month. The meeting covered various issues, including the recent payment delays affecting a significant number of pensioners and individuals with disabilities. Discussions also delved into the specifics of the switching problems encountered by Postbank and the potential impact of these issues on the forthcoming social grant disbursements.
Future Plans for Beneficiary Payments
Baloyi revealed that SAHRC intends to meet with Postbank to receive an update on their plans to ensure that beneficiaries are promptly paid in the upcoming month. This proactive approach seeks to prevent any further disruptions in grant payments.